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Contact us by filling out the form below or calling your local NowRx. To refill or transfer a prescription, Tap Here.
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For medication refills, transfers, or new prescriptions please use our online transfer form at nowrx.com/refill-and-transfer-prescriptions/
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NowRx Pharmacy Delivery
Frequently Asked Questions
Q.
What is NowRx?
A.
NowRx is a pharmacy just like your CVS or Walgreens, except instead of you coming in to
pick up medication, we bring them to you.
Q.
Is NowRx a mail-order pharmacy?
A.
NO. NowRx Pharmacy has physical locations in all of our service areas. We accept
walk-ins and our pharmacists are always available to chat in person or over the phone.
Q.
How can you afford to provide free same-day delivery?
A.
Proprietary tech inside our pharmacy increases efficiency and reduces our cost to about
1/100th that of a traditional pharmacy like CVS. This enables free same-day delivery.
Q.
How do you make money?
A.
We make money like every pharmacy or healthcare service – reimbursement from insurance
and copays from the patient.
Q.
Do you charge more to offset the cost of delivery?
A.
NO. Prices are lower than or competitive with all pharmacies. We also automatically
search for and apply available coupons to offer the lowest price possible (over $1M
saved!).
Q.
How do you handle special requests?
A.
Special requests (e.g. blister packs, medication sorting, etc.) are available upon
request. Just let our pharmacist know when they reach out to schedule your delivery!
Q.
Can I manage prescriptions for a family member?
A.
Yes. You can set a head of household if a single person will be managing a family member
or loved one’s prescriptions.
Q.
Do you deliver controlled & refrigerated medication?
A.
YES. If you have a paper copy, a NowRx driver will pick it up from you or your doctor
before delivery. These meds also require a signature & proper ID.
Q.
What insurance plans do you take?
A.
NowRx Pharmacy accepts all major insurance plans except Kaiser. We also offer some of
the lowest out of pocket prices in the areas we serve.
Q.
How long does does delivery take?
A.
Typically, your prescription will arrive 2-4 hours after we have confirmed your
prescription. We also offer 1hr delivery option for a $5 fee.
