*This location has been temporarily closed.
If you have questions, contact us here to speak with a pharmacy team member.
ePrescribe: NOWRX Hwrd (NCPDP: 5673252) Phone: (510) 892-2665 Phone 2: (510) 327-7000 Fax: 510-201-5561
Get answers to NowRx’s most frequently asked questions or give one of our local pharmacies a call and we will be happy to assist you.
Medication delivery from NowRx will arrive at your house within 3-4 hours of us receiving the prescription from your doctor. If you are transferring or refilling a prescription from another pharmacy, we will deliver the prescription within 3-4 hours of receiving the transfer from your current pharmacy.
If we receive a prescription outside of our normal business hours, we will deliver it the following business day.
In some cases, there may be delays if your insurance company requires prior authorization or if you require a rare medication that we do not typically carry in stock. In these situations, we will notify you as soon as possible and do everything we can to find a solution!
No, NowRx never raises the cost of your medication to offset delivery costs.
For prescriptions paid for through insurance, your copay is set by the insurance company and will generally be the same regardless of the pharmacy you use.
For prescriptions paid for without insurance, our cash pricing is competitive with or lower than competing pharmacies.
Additionally, anytime we receive a prescription our software automatically searches for drug coupons and applies them if it will lower your out of pocket costs, which has saved NowRx customers over $1.5M in the past year.
NowRx makes the majority of its revenue like every pharmacy or healthcare service – reimbursement from insurance and copays from the patient. We also offer a monthly subscription service called NowRx Gold and charge a small fee ($7.99) for expedited deliveries and ($3.99) convenience deliveries.
Unlike mail order pharmacies:
NowRx Pharmacy accepts all major insurance plans except Kaiser Permanente. We also offer non-insurance pricing that is competitive with or lower than even leading discount drug cards like GoodRx.
